Restorative Justice In Housing
You want to be housing community where tenants and property managers work together to create a harmonious environment.
You long for a workplace culture built on mutual respect, shared understanding, and proactive problem-solving. You envision a space where conflicts are addressed constructively, relationships thrive, and the broader community flourishes.
You're passionate about providing safe, affordable housing. You want tenants to feel at home and landlords to feel supported. Yet, challenges arise—tenants miss payments, noise complaints escalate, misunderstandings fester. These tensions take a toll on your time, resources, and morale. You've tried setting clear policies, offering resources, even pursuing legal action.
WHAT’S IN THE WAY?
Traditional approaches to tenant-landlord disputes often focus on enforcing rules or seeking legal resolutions. These methods address symptoms, not root causes. They can leave both parties feeling unheard, escalating conflict instead of resolving it. The result? Burnout, financial strain, and missed opportunities to foster real community.
RESTORATIVE PRACTICES WORK BECAUSE THEY EMPOWER EVERYONE INVOLVED
We guide housing managers, landlords, and tenant service teams to integrate restorative justice practices into their daily work. Through facilitated conversations, training, and practical tools, you’ll learn to:
Address disputes before they escalate.
Build stronger relationships with tenants.
Cultivate a community grounded in respect and accountability.
WHAT’S POSSIBLE IF YOU TAKE ACTION?
By embracing restorative justice, you’ll move beyond surface-level solutions. You’ll foster lasting relationships, reduce turnover, and create a thriving, resilient housing community.
Join our upcoming workshop: "Building Restorative Communities in Housing: Tools and Techniques for Transformative Change." As a bonus, attendees will receive a free guide on implementing restorative practices in tenant-landlord conflicts.
Incentive: Sign up now to receive an early-access consultation tailored to your community's needs. Don’t let unresolved conflicts hold your community back. Let’s create the workplace and living culture you’ve been striving for—together.
AN AHA MOMENT
I was working with a tenant who was extremely passionate about supporting her community. She had a stroke and became disabled. Regardless, she still wanted purpose. She started getting involved, despite her disability, with the neighborhood group organizing to uplift the power of neighborliness. While she was galvanizing other neighbors to connect and care about the health and safety of the neighborhood she herself was having a cockroach and bed bug infestation. The Housing Authority took standard protocol. The cockroach and bed bug issue did not get solved for years, this woman's health degraded and her morale to support her neighbors eroded. This was a loss and an impact to the whole community. If the Housing Authority had had relational tools embedded in the property management's job descriptions, training, as well as ethos, they would have understood culturally competent ways to meet needs through relationship and critical thinking without needing to rely on one size fits all policies that do not fit humans. Property managers had been burning out from frutration and not able to provide quality care.
Because of the trust I had built with this tenant, I was able to speak with her and get to the heart of what they really needed, and then translate that to the Houser.
That tenant got a response that she would be moved into a clean, bug free apartment within five days. That's a win-win for the Houser who believes that quality housing is a human right and for the human who received their home.